Privacy Policy

Green Emerald Real Estate ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (https://www.greenemerald.ae). We abide by UAE data protection laws and principles to ensure your information remains confidential and is used only for appropriate purposes.

What Data We Collect

We collect only the information necessary to provide our services and respond to your requests. This includes:

• • Personal Information You Provide: When you fill out our contact form or reach out to us (for example, by email or phone), we collect information such as your name, phone number, email address, and any details you include in your message.
• • Usage Data: When you visit our website, we automatically collect some technical information about your visit. This may include your IP address, browser type, pages visited, and the date/time of your visit. We use this data to understand how our site is used and to improve your experience.

We do not collect any sensitive personal details (such as identification numbers, financial information, or passwords), and no account registration is required to use our site.

How We Use Your Information

We use your personal information for the following purposes:

• • Responding to You: To respond to your inquiries, requests, or feedback using the contact details and information you provided.
• • Providing and Improving Services: To operate and improve our website and services. For example, understanding user behavior helps us identify issues and enhance our offerings.
• • Sending Updates (With Consent): To send you newsletters, property listings, or other updates about our services if you have consented to receive such communications. You can opt out of these messages at any time.
• • Legal Compliance: To comply with applicable laws and regulations, enforce our terms and conditions, or protect our rights and the rights of others (for instance, to prevent fraud or misuse of our services).

We will not use your personal data for purposes beyond the above unless we obtain your consent.

Sharing Your Data

We do not sell your personal data. We only share it in limited situations:

• • Service Providers: We may share data with trusted third-party service providers (e.g., website hosting or analytics services) that assist us in operating our business. These partners are given only the information necessary for their tasks and are required to protect it.
• • Legal Obligations: If we are legally required to disclose your information (for example, by a court order or government request), we will do so. We may also share data when necessary to investigate or prevent illegal activities, fraud, or threats to anyone's safety.

We will not share your data with third parties for any other purposes without your consent.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze how the site is used. For example, cookies help us remember your preferences, and we use Google Analytics to collect aggregate information about which pages are visited and for how long. This information helps us improve our services and does not identify you personally.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze how the site is used. For example, cookies help us remember your preferences, and we use Google Analytics to collect aggregate information about which pages are visited and for how long. This information helps us improve our services and does not identify you personally.
You can control cookies through your browser settings. If you disable cookies, some parts of our site may not function properly.

Your Rights

Under UAE privacy laws and general data protection principles, you have certain rights regarding your personal data. These include the right to access the information we hold about you, to request correction of any inaccuracies, to request deletion of your data (when no longer needed for its original purpose), and to withdraw consent you have given.
To exercise your rights, please contact us (see Contact Us below). We will respond as required by law and may ask for proof of identity to verify your request. We are committed to honoring your rights and will assist you with any concerns or requests you may have.

Data Security

We use appropriate technical and organizational measures (such as SSL encryption and access controls) to protect your personal information. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. For example, if you send us an inquiry, we will keep your contact details and message until we have fully addressed your inquiry and any follow-up, then we will delete or anonymize that information.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post the updated policy on our website (with a new effective date) and may also notify you by other means. We encourage you to review this policy periodically to stay informed about how we protect your information.